Frequently Asked Questions
A: It means that a booking must have a value of no less than 47 pounds for it to be valid. This is a way for us to cover the minimum costs of sending a dedicated crew of cleaners out, from gas money to the salaries of the workers who are sent out.
A: Yes, every technician has to go through a Prochem certified training course in order to receive our seal of approval and the right to represent our company. We take our job very seriously, this is why all personnel get a background check and a customer relations training course to improve the overall quality of our service.
A: We have a 24/7 customer support team so booking us is possible at any time of the day or night, with the earliest response time being 5:30 am, if available.
A: Yes, we can. Depending on the stain and the severity of the staining, we can achieve relative success, most of the time managing to fully remove the stain and any marks. To fully get an idea of the problem an onsite inspection is required.